Our website can be used by users who are 18 years old and above. The website must not be used for illegal or unethical purposes.

Safriat.net is a platform that allows service providers to list their offers in a clear and professional manner and sell them on our website. Safriat.net does not provide these services itself.

Creating an account with us:

When you create an account with us, you will have access to several features that you can benefit from.

By registering with us or making a reservation, you agree to our general terms and conditions, as well as the booking terms and the terms and conditions of the service provider you have booked with. This also includes cancellation terms, refund policies, and reservation changes if applicable.

Reservation:

When making a reservation, you agree to the terms and conditions of the service provider. If you purchase a non-refundable service, our website cannot provide any refunds for any reason. If the service is partially refundable, a partial refund will be processed within the specified period set by the service provider. If the allowed period is exceeded, no partial refund can be issued. In the event of a cancellation request that is approved by the service provider, a partial refund will be issued after deducting the service fee mentioned on the invoice.

If the reservation is fully refundable, the refund will be processed after deducting the service fee mentioned on the invoice, as agreed upon by the service provider.

To proceed with a cancellation and refund process, if applicable, please contact the service provider first. You can also request assistance through our customer support website.

Reviews and Service Ratings:

Our website allows customers to rate and review services only after the service has been provided. Only customers who have made a reservation and registered on our website can rate any service.

When writing your review, it is required to be objective,  truthful, and avoid using inappropriate language. Your review should be helpful to others. Our team will review your rating and review before approving its publication. They will also attempt to review the service provider to find a solution for any issues that may have arisen during the service delivery.

Note: Our website does not verify the services published by partners. Instead, we carefully select the best partners with the aim of providing the best services and achieving positive reviews.